Outage in BlackLine

Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA

Major
September 15, 2025 - Started about 9 hours ago
Official incident page

Need to monitor BlackLine outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BlackLine, and never miss an outage again.
Start Free Trial

Outage Details

Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD AP1 BlackLine SB AP1 BlackLine SB NA3 BlackLine SB EU3 BlackLine EU BlackLine EU BlackLine PROD NA3 BlackLine AU BlackLine AU BlackLine PROD EU3 BlackLine US BlackLine PROD US2 BlackLine SB US2 BlackLine US
Latest Updates ( sorted recent to last )
MONITORING about 4 hours ago - at 09/15/2025 11:46PM

After deploying a fix for Cloudflare, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

MONITORING about 6 hours ago - at 09/15/2025 10:09PM

BlackLine has deployed a fix for the Cloudflare issue for the FCS application. We are still working with Cloudflare to apply a fix to the ARA (I2C) environment. You should be able to resume normal activities. We will continue to monitor the situation to ensure that no additional issues arise. We will confirm when the service is fully operational.

INVESTIGATING about 7 hours ago - at 09/15/2025 08:42PM

Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS and AR (I2C) BlackLine Application. BlackLine teams are still investigating the issue with Cloudflare. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING about 8 hours ago - at 09/15/2025 07:44PM

Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS and AR (I2C) BlackLine Application. BlackLine teams are investigating the issue with Cloudflare. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING about 8 hours ago - at 09/15/2025 07:23PM

Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching FCS. AR systems are now operational. BlackLine teams are investigating the issue with Cloudflare. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING about 9 hours ago - at 09/15/2025 06:21PM

Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.

Latest BlackLine outages

Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - 5 days ago
Multiple clients experiencing slowness on PROD NA3- FCM - 7 days ago
The new home page dashboard is not loading - Reporting - 8 days ago
AR Management is down - ARA - 18 days ago
OKTA - Disabled Self-Service - 20 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook