Outage in BlackLine

Item Close date formatting - FCM

Resolved Minor
September 26, 2025 - Started 15 days ago - Lasted about 6 hours
Official incident page

Need to monitor BlackLine outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BlackLine, and never miss an outage again.
Start Free Trial

Outage Details

Customers may experience an issue where they are unable to save supporting items when using a non-US date format. US2 datacenter customers may need to log in after code deployment. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Components affected
BlackLine SB US2 BlackLine SB NA3 BlackLine PROD EU3 BlackLine PROD NA3 BlackLine PROD US2 BlackLine SB EU3 BlackLine PROD AP1 BlackLine SB AP1
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 09/27/2025 01:21AM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

IDENTIFIED 15 days ago - at 09/26/2025 11:12PM

Proudction EU3 and AP1 have been remediated. Work to commence on US Production environments.

IDENTIFIED 15 days ago - at 09/26/2025 10:23PM

Sandbox US2 and NA3 have been remediated. Work commencing on the remaining environments.

IDENTIFIED 15 days ago - at 09/26/2025 09:52PM

Sandbox AP1 and EU3 have been remediated. Work commencing on the US2 and NA3 Sandbox environments.

IDENTIFIED 15 days ago - at 09/26/2025 08:51PM

BlackLine teams are continuing to work on deploying a fix for the identified issue.

IDENTIFIED 15 days ago - at 09/26/2025 06:55PM

Customers may experience an issue where they are unable to save supporting items when using a non-US date format. US2 datacenter customers may need to log in after code deployment. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

Latest BlackLine outages

Internal Server Error - FCS - 2 days ago
Performance Issues - FCM - 4 days ago
Various customers - unable to access payments - ARA - 5 days ago
US2 - Intermittent FTP transaction Processing - FCM - 10 days ago
Performance degradation - FCM - 14 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook