Outage in BlackLine

BL page not loading - FCM

Resolved Major
October 14, 2025 - Started 21 days ago - Lasted about 1 hour
Official incident page

Incident Report

Customers may be experiencing an issue where BL pages are not loading both in production and sandbox. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD NA3 BlackLine SB NA3

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/14/2025 03:50PM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

MONITORING 21 days ago - at 10/14/2025 03:34PM

BlackLine has deployed a fix for BL pages are not loading both in production and sandbox. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

INVESTIGATING 21 days ago - at 10/14/2025 03:05PM

Customers may be experiencing an issue where BL pages are not loading both in production and sandbox. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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