Outage in BlackLine

Possible Slowdown on NA3 Systems

Resolved Minor
October 27, 2025 - Started 7 days ago - Lasted about 4 hours
Official incident page

Incident Report

BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.
Components affected
BlackLine PROD NA3

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/28/2025 04:34AM

BlackLine has confirmed that all systems are back to normal operations. This incident is resolved.

INVESTIGATING 7 days ago - at 10/28/2025 01:00AM

BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.

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