Outage in BlackLine
Import Jobs Failing - NA3 PROD
Resolved MinorIncident Report
Customers may be experiencing an issue where matching imports are failing. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/16/2025 05:27PM
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
MONITORING
about 2 months ago - at 12/16/2025 05:11PM
After deploying a fix for matching imports that were failing, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
IDENTIFIED
about 2 months ago - at 12/16/2025 05:10PM
Customers may be experiencing an issue where matching imports are failing. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
INVESTIGATING
about 2 months ago - at 12/16/2025 05:06PM
Customers may be experiencing an issue where matching imports are failing. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
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