Outage in BlackLine

Intermittent errors when when running reports - FCM

Resolved Minor
December 19, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

Incident Report

Customers may be encountering an error when running reports intermittently. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD NA3 BlackLine PROD EU3

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 12/20/2025 01:20AM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

MONITORING 23 days ago - at 12/19/2025 11:27PM

BlackLine has deployed a fix for reporting error. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

IDENTIFIED 23 days ago - at 12/19/2025 11:26PM

Customers may be encountering an error when running reports intermittently. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

INVESTIGATING 23 days ago - at 12/19/2025 10:33PM

BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING 23 days ago - at 12/19/2025 08:51PM

Customers may be encountering an error when running reports intermittently. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

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