Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in BlackLine

NA3 - Multiple Clients - ‘FTP file was not found’ - FCM

Resolved Minor
January 24, 2026 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

Customers may be experiencing an issue where FTP file was not found. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD NA3

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/24/2026 08:31PM

This incident has been resolved.

MONITORING 3 months ago - at 01/24/2026 07:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 01/24/2026 06:35PM

Customers may be experiencing an issue where FTP file was not found. BlackLine teams have identified the cause and are developing a fix for the issue.

INVESTIGATING 3 months ago - at 01/24/2026 06:05PM

Customers may be experiencing an issue where FTP file was not found. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook