Outage in BlackLine
NA3 - Multiple Clients - ‘FTP file was not found’ - FCM
Resolved MinorIncident Report
Customers may be experiencing an issue where FTP file was not found. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD NA3Need to monitor BlackLine outages?
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 01/24/2026 08:31PM
This incident has been resolved.
MONITORING
20 days ago - at 01/24/2026 07:27PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
20 days ago - at 01/24/2026 06:35PM
Customers may be experiencing an issue where FTP file was not found. BlackLine teams have identified the cause and are developing a fix for the issue.
INVESTIGATING
20 days ago - at 01/24/2026 06:05PM
Customers may be experiencing an issue where FTP file was not found. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
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