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Outage in BlackLine

Possible Slowdown on NA3 Systems

Resolved Minor
January 31, 2026 - Started 14 days ago - Lasted about 6 hours
Official incident page

Incident Report

BlackLine has identified an event that will require resynchronizing clusters on the backend. Users may experience slightly slower-than-normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time, we do not anticipate any further issues.
Components affected
BlackLine SB NA3 BlackLine PROD NA3

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 01/31/2026 08:41AM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

INVESTIGATING 14 days ago - at 01/31/2026 02:57AM

BlackLine has identified an event that will require resynchronizing clusters on the backend. Users may experience slightly slower-than-normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time, we do not anticipate any further issues.

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