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Outage in BlackLine

Few clients might experience issues with login - FCM

Resolved Minor
February 23, 2026 - Started 10 days ago - Lasted 2 days
Official incident page

Incident Report

We are aware of an issue impacting some clients attempting to log in. Our initial findings indicate this is caused by outdated cached data. , please try clearing your browser's cache and cookies. To ensure a complete refresh, please select the "All time" option for the time range.
Components affected
BlackLine PROD NA3 BlackLine PROD EU3 BlackLine PROD AP1

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 02/25/2026 03:51PM

This incident has been resolved.

MONITORING 9 days ago - at 02/24/2026 01:41PM

We are aware of an issue impacting some clients attempting to log in. Our initial findings indicate this is caused by outdated cached data. , please try clearing your browser's cache and cookies. To ensure a complete refresh, please select the "All time" option for the time range.
In case if the issue persists, please contact your IT department to help with updating certificates available in the below link.
https://www.blackline.com/legal/certs/

MONITORING 10 days ago - at 02/23/2026 03:57PM

We are aware of an issue impacting some clients attempting to log in. Our initial findings indicate this is caused by outdated cached data. , please try clearing your browser's cache and cookies. To ensure a complete refresh, please select the "All time" option for the time range.

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