Outage in BlackLine

Investigating Delayed or Intermittent Performance with FTP

Resolved Minor

March 12, 2026 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating reports of delayed or intermittent performance with our FTP service. Some users may be experiencing slowness or timeouts when accessing or transferring files. Our engineering team is actively working to identify the root cause of the issue and restore normal performance as quickly as possible. We sincerely apologize for any disruption this may be causing to your workflow. We will provide another update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/13/2026 01:48AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/12/2026 08:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/12/2026 08:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/12/2026 08:08PM

We are currently investigating reports of delayed or intermittent performance with our FTP service. Some users may be experiencing slowness or timeouts when accessing or transferring files.

Our engineering team is actively working to identify the root cause of the issue and restore normal performance as quickly as possible.

We sincerely apologize for any disruption this may be causing to your workflow. We will provide another update as soon as we have more information.

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