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Outage in BlackLine

Hotfix 3.26.0.3 for I2C AR Multi Tenant - Management Module

Resolved Minor
July 29, 2026 - Started 16 days ago - Lasted about 3 hours
Official incident page

Incident Report

Subject: Planned Maintenance Notification — ARM Hotfix 3.26.0.3 — No Service Impact Expected Impacted Service: ARM (Accounts Receivable Management) Change: Deployment of hotfix release 3.26.0.3, which includes an update to a stored procedure. Scheduled Window: [29 July 2026, 14:00 – 18::00 UTC] Customer Impact: None expected. Users will not experience any downtime or interruption to service. There is no impact to ARM or to the I2C AR-Multi Tenant services. No customer action is required. Why we're telling you: In line with our change management policy, we notify customers of all production changes, including those assessed as no-impact. During the change: Services remain available throughout. In the unlikely event of an issue, our teams will respond immediately and a follow-up communication will be issued.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 07/29/2026 03:53PM

This incident has been resolved.

IDENTIFIED 16 days ago - at 07/29/2026 01:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 16 days ago - at 07/29/2026 12:50PM

Subject: Planned Maintenance Notification — ARM Hotfix 3.26.0.3 — No Service Impact Expected

Impacted Service: ARM (Accounts Receivable Management)

Change: Deployment of hotfix release 3.26.0.3, which includes an update to a stored procedure.

Scheduled Window: [29 July 2026, 14:00 – 18::00 UTC]

Customer Impact: None expected. Users will not experience any downtime or interruption to service. There is no impact to ARM or to the I2C AR-Multi Tenant services. No customer action is required.

Why we're telling you: In line with our change management policy, we notify customers of all production changes, including those assessed as no-impact.

During the change: Services remain available throughout. In the unlikely event of an issue, our teams will respond immediately and a follow-up communication will be issued.

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