Production document share issue across G03 US, G17 EU and G27 APAC

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

Our engineering teams have implemented the necessary updates to restore functionality. The services that are affecting matching data source imports, document uploads and downloads, and Excel-based journal creation across our NA3, EU, and AP1 regions now stable. We will continue to monitor and confirm when resolved

We are currently experiencing an interruption affecting matching data source imports, document uploads and downloads, and Excel-based journal creation across our NA3, EU, and AP1 regions. Our engineering teams have identified the underlying configuration issue and are actively implementing the necessary updates to restore functionality.

Customers may be experiencing an issue with interruption of document upload, download, and imports . BlackLine teams are investigating the issue. Our engineering teams are actively investigating the situation to restore full functionality. We will provide regular updates on this page until the issue is resolved.