Degraded Performance with Constituent Search Functionality

This incident has been resolved.

We have determined the root cause of degraded performance issues and our team has implemented functionality improvements to mitigate any remaining degraded performance issues.

We will continue to monitor this issue throughout the weekend to ensure these measures help to restore normal performance levels. We will continue to provide updates as information becomes available.

While most of the affected Organizations have seen marked improvement, our team is implementing further functionality improvements to resolve any remaining degraded performance issues. Those still affected by this issue will begin seeing improvements throughout the day today. We will continue to provide updates as we implement the fix for this issue.

While most of the affected Organizations have seen marked improvement, our team is implementing further functionality improvements to resolve any remaining degraded performance issues. Those still affected by this issue will begin seeing improvements throughout the day today. We will continue to provide updates as we implement the fix for this issue.

While most of the affected Organizations have seen marked improvement, our team is implementing further functionality improvements to resolve any remaining degraded performance issues. Those still affected by this issue will begin seeing improvements throughout the day today.

We apologize for any inconvenience and will continue to provide updates as we implement the fix for this issue.

Our team is continuing to work on a fix to restore normal performance levels for our: search functionalities, creating new constituents, using soft credits, or tributes. We are implementing several fixes and will continue to provide updates as more information becomes available.

Our team is continuing to work on a fix to restore normal performance levels and will continue to provide updates as more information becomes available.

This issue has been identified and we are working on a fix. Some customers will begin to see improved performance as the fix is implemented.

We’re currently experiencing degraded performance issues on our search functionalities. Some customers may experience difficulty finding constituents using the search bar and creating new constituents. Our team is currently working to restore normal performance levels. We apologize for any inconvenience and will post another update as we learn more.