Outage in Bloomerang

Partial service outage - Email Templates

Resolved Minor
March 10, 2025 - Started 24 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re currently experiencing degraded performance issues with loading or editing Email Templates. Our team is investigating the issue and is currently working to restore operations. We apologize for any inconvenience. Users may be affected. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 03/10/2025 05:13PM

We've continued monitoring this issue and confirmed that functionality has been restored. We appreciate your patience while we worked to resolve this issue.

MONITORING 24 days ago - at 03/10/2025 04:32PM

We have confirmed that a fix for this issue has been implemented and our team is continuing to communicate with our integration partner to ensure performance is restored. We will provide updates as we learn more.

IDENTIFIED 24 days ago - at 03/10/2025 04:06PM

We have confirmed this issue is due to an incident with an integration partner. Users may experience issues editing email templates, however, email sending functionality remains unaffected.

Our team is communicating with our integration partner to diagnose and resolve the issue. We will provide updates as we learn more.

INVESTIGATING 24 days ago - at 03/10/2025 03:29PM

We’re currently experiencing degraded performance issues with loading or editing Email Templates.

Our team is investigating the issue and is currently working to restore operations. We apologize for any inconvenience. Users may be affected. An update will be provided within 30 minutes.

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