Outage in Bloomerang

Partial service outage

Resolved Minor
February 27, 2025 - Started 10 days ago - Lasted about 14 hours
Official incident page

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Outage Details

We're currently experiencing degraded performance issues with the ability to search for Constituents, as well as loading the Constituent homepage, and updating Constituents. Our team is investigating the issue and is currently working to restore operations. We apologize for any inconvenience. Users may be affected. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 02/27/2025 02:37PM

We've continued monitoring this morning and confirmed we restored full functionality to all affected Search and Constituent features. We appreciate your patience while we worked to resolve this issue.

MONITORING 10 days ago - at 02/27/2025 06:00AM

A resolution has been reached with our hosting provider. Constituent search, Constituent Dashboard, and Constituent updates are functioning as expected now. Our teams will continue to monitor the application for any further issues.

IDENTIFIED 10 days ago - at 02/27/2025 05:10AM

We will continue to monitor this issue with our hosting provider throughout the night. Users may encounter intermittent issues when attempting to search for Constituents or when loading the Constituents page. We will provide an update tomorrow morning, or until a resolution has been reached with our hosting provider.

IDENTIFIED 10 days ago - at 02/27/2025 02:52AM

We are actively working with our hosting provider to restore service. Users may continue to encounter intermittent issues when attempting to search for Constituents or when loading the Constituents page. We will provide an update as more information becomes available.

IDENTIFIED 10 days ago - at 02/27/2025 01:55AM

We are continuing to work with our hosting provider to restore service. Users may continue to encounter intermittent issues when attempting to search for Constituents or when loading the Constituents page. We will provide an update as more information becomes available.

IDENTIFIED 10 days ago - at 02/27/2025 01:33AM

We have identified there is an issue with our hosting provider and we are working with them to resolve it. Users may continue to encounter intermittent issues when attempting to search for Constituents or when loading the Constituents page. We will provide another update in 15 minutes as we learn more from our provider.

INVESTIGATING 10 days ago - at 02/27/2025 12:57AM

We're currently experiencing degraded performance issues with the ability to search for Constituents, as well as loading the Constituent homepage, and updating Constituents.

Our team is investigating the issue and is currently working to restore operations. We apologize for any inconvenience. Users may be affected. An update will be provided within 30 minutes.

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