Outage in Bloomerang

Phone Support Outage

Resolved Major
April 16, 2025 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a disruption of phone service due to a Zoom outage. Our team is diligently working with our providers to restore service as quickly as possible. If you are trying to reach our Support Team, please email us at support@bloomerang.com and if you are trying to reach our Sales Team, please email us at sales@bloomerang.com. We sincerely apologize for any inconvenience. We will post updates as soon as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/16/2025 09:10PM

At this time, phone service for Zoom has been restored and phone support is available once again. We appreciate your understanding and sincerely apologize for any inconvenience this incident may have caused.

MONITORING 23 days ago - at 04/16/2025 08:45PM

We are beginning to see performance restored for Zoom. Users are now able to use phone service and we will continue to monitor to confirm this issue is resolved. Please contact support@bloomerang.com if you continue to experience issues contacting Support.

IDENTIFIED 23 days ago - at 04/16/2025 08:07PM

We are continuing to experience disrupted phone service due to an outage with our provider, Zoom. We sincerely apologize again for any inconvenience that this outage may cause and appreciate your patience as we work to restore service as soon as possible. We will post another update here as soon as we have additional information from our provider.

IDENTIFIED 23 days ago - at 04/16/2025 07:45PM

We are continuing to experience a disruption of phone service due to an outage with our provider, Zoom, and are working to restore service as soon as possible. If you are trying to reach our Support Team, please email us at support@bloomerang.com and if you are trying to reach our Sales Team, please email us at sales@bloomerang.com. We sincerely apologize for any inconvenience. We will post another update in 15 minutes.

IDENTIFIED 23 days ago - at 04/16/2025 07:24PM

We are currently experiencing a disruption of phone service due to a Zoom outage. Our team is diligently working with our providers to restore service as quickly as possible. If you are trying to reach our Support Team, please email us at support@bloomerang.com and if you are trying to reach our Sales Team, please email us at sales@bloomerang.com. We sincerely apologize for any inconvenience. We will post updates as soon as we learn more.

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