Outage in Bloomerang

Issue with Sending Emails

Resolved Minor
April 23, 2025 - Started 16 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently experiencing a disruption to our email service due to an issue originating with a third-party provider. They are actively working to resolve this matter. If you are trying to reach our Support Team, please email us at support@bloomerang.com. We apologize for any inconvenience and will post updates as soon as we learn more.
Components affected
Bloomerang Email Service
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/24/2025 04:22AM

We can now confirm that the issues affecting our email service, which originated from our third-party provider, have been fully resolved. Thank you for your patience and understanding as we worked to confirm a complete resolution.

MONITORING 15 days ago - at 04/24/2025 03:07AM

At this time, we are continuing to monitor our email functionality to ensure a complete resolution from our third-party provider. We will provide another update here by 10am ET on Thursday, April 24. We apologize again for any inconvenience this issue has caused and appreciate your patience and understanding.

MONITORING 16 days ago - at 04/24/2025 12:18AM

We have received word from our third-party provider that our email service should be restored. At this time, we are monitoring to ensure a complete resolution. We apologize again for any inconvenience this issue has caused and appreciate your patience and understanding as our third-party provider worked to restore service.

IDENTIFIED 16 days ago - at 04/23/2025 10:03PM

We are currently experiencing a disruption to our email service due to an issue originating with a third-party provider. They are actively working to resolve this matter. If you are trying to reach our Support Team, please email us at support@bloomerang.com. We apologize for any inconvenience and will post updates as soon as we learn more.

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