Outage in BLOX Digital Service
Software Advisory: Data Insights Authentication Update
Resolved Minor
July 20, 2026 - Started 8 days ago
- Lasted 44 minutes
Incident Report
Data Insights will now use BLOX Single Sign-On (SSO) for authentication. To access Data Insights, navigate to Legacy BLOX > Analytics > Data Insights and sign in with your BLOX credentials. You may experience several redirects during login as your permissions are verified—this is expected.
https://www.help.bloxdigital.com/blox_cms/statistics/data_insights/data-insights-login-changes-blox-sso-faq/article_db2fd80a-ef93-4746-8eba-6985c242cd51.html
https://www.help.bloxdigital.com/blox_cms/statistics/data_insights/data-insights-login-changes-blox-sso-faq/article_db2fd80a-ef93-4746-8eba-6985c242cd51.html
Components affected
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Latest Updates ( sorted recent to last )
8 days ago - at 07/20/2026 04:38PM
Data Insights will now use BLOX Single Sign-On (SSO) for authentication. To access Data Insights, navigate to Legacy BLOX > Analytics > Data Insights and sign in with your BLOX credentials. You may experience several redirects during login as your permissions are verified—this is expected.
https://www.help.bloxdigital.com/blox_cms/statistics/data_insights/data-insights-login-changes-blox-sso-faq/article_db2fd80a-ef93-4746-8eba-6985c242cd51.html
8 days ago - at 07/20/2026 04:53PM
The login is experiencing issues - we are working to reconnect the authentication systems as part of this update.
Latest BLOX Digital Service outages
Frontend connection errors to BLOX - 4 days ago
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BLOXVMS VOD timeout issues - about 2 months ago
BLOX CMS 1.93.3 release at 12:00 PM Central - about 2 months ago
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