Outage in Bluefin

Processing Issue

Resolved Major
July 08, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

Bluefin is aware of an issue with merchants processing on EZIC. EZIC is working to restore service as quickly as possible. We apologize for any inconvenience caused and sincerely appreciate your patience during this time
Components affected
Bluefin Gateway

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/08/2024 11:19PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/08/2024 10:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 07/08/2024 08:46PM

We are continuing to work with Ezic on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/08/2024 05:36PM

Bluefin is aware of an issue with merchants processing on EZIC. EZIC is working to restore service as quickly as possible. We apologize for any inconvenience caused and sincerely appreciate your patience during this time

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