Check if Bluefin is down, official outages, user-reported issues, and outages map.
Bluefin is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 76 incidents since started monitoring Bluefin status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Bluefin outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Oct 31, 2025 
                                              11:23 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We have detected a partial outage with Shield Conex between 9:35 to 9:56 p.m. with processing tra...
                                             
                                           | 
                                          about 8 hours | 
| 
                                             Oct 20, 2025 
                                              10:14 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We want to inform you that our phone system provider is currently experiencing a widespread servi...
                                             
                                           | 
                                          about 8 hours | 
| 
                                             Oct 15, 2025 
                                              01:10 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We want to inform you that our phone system provider is currently experiencing a service disrupti...
                                             
                                           | 
                                          about 6 hours | 
| 
                                             Sep 12, 2025 
                                              10:16 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are investigating reports of an issue on the Payconex platform. Our team of engineers is curre...
                                             
                                           | 
                                          about 7 hours | 
| 
                                             Sep 05, 2025 
                                              11:45 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We’re investigating an issue where batch settlement emails were not sent for some batches that di...
                                             
                                           | 
                                          about 4 hours | 
| 
                                             Aug 25, 2025 
                                              08:48 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are investigating reports of an issue on the Payconex platform. Our team of engineers is curre...
                                             
                                           | 
                                          25 minutes | 
| 
                                             Aug 21, 2025 
                                              07:07 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Bluefin is aware of an issue with merchants processing on Vital.  Vital is working to restore ser...
                                             
                                           | 
                                          40 minutes | 
| 
                                             Aug 07, 2025 
                                              01:18 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We have detected a potential service interruption. We are currently investigating. Please check b...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Aug 05, 2025 
                                              05:32 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We want to inform you that our phone system provider is currently experiencing a widespread servi...
                                             
                                           | 
                                          about 4 hours | 
| 
                                             Jul 14, 2025 
                                              10:26 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We have detected service interruption when processing transactions from 8:40 CT to 8:53 CT.  Our ...
                                             
                                           | 
                                          32 minutes | 
    See what users are saying about Bluefin issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Users are monitoring tens of services with IsDown. Here are some that are monitored together with Bluefin. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payment security and processing service offering solutions like PayConex for secure transactions, QuickSwipe for mobile payments, and ShieldConex for data encryption.
Monitoring Bluefin since April 2024
Tracking 10 Bluefin services and regions
17 incidents in 2025
IsDown is a status page aggregator that monitors if Bluefin and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Bluefin, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Bluefin (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Bluefin's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Bluefin and other services.
            IsDown checks Bluefin official status page for major/minor outages or downtimes. A major outage is when Bluefin experiences a critical issue that severely affects one or more services/regions. A minor incident is when Bluefin experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Bluefin outage, we send you an alert and update your dashboard and status page.
Bluefin and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Bluefin status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Bluefin publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Bluefin and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Bluefin but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Bluefin and other services.
Start Monitoring for Free
                        IsDown integrates with 20+ tools. Connect the status of Bluefin and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Bluefin down?'
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                        While Downdetector relies on user-submitted reports to detect Bluefin outages, IsDown monitors Bluefin's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features | 
                 
                 | 
              Downdetector | 
|---|---|---|
| Official Bluefin status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Bluefin in a single dashboard. | ||
| Instant Bluefin outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Bluefin official status and user-reported issues. | ||
| Maintenance feed for Bluefin | ||
| Granular alerts filtering by Bluefin components and regions. | 
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Bluefin isn't down. You can check Bluefin status and incident details on the top of the page. IsDown continuously monitors Bluefin official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Bluefin is currently operational. You can check Bluefin status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Bluefin being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Bluefin official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Bluefin last outage was on October 31, 2025 with the title "ShieldConex Partial Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Bluefin and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Bluefin is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Bluefin's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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