Check if Paymentsense is down, recent outages, user-reported issues, and outages map.
Paymentsense is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Paymentsense status data.
IsDown has tracked 52 incidents since started monitoring Paymentsense status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Mar 07, 2025
10:29 AM EST
|
Never Acknowledged | Possible Outage Indicated by User Reports | 32 minutes |
|
Sep 12, 2024
04:58 AM EDT
|
Major | Transactions down? | about 8 hours |
|
Sep 12, 2024
03:23 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 5 hours |
|
Jul 19, 2024
06:17 AM EDT
|
Minor | Global IT Outage not affecting Paymentsense services | about 10 hours |
|
Oct 09, 2023
09:56 AM EDT
|
Minor | Bank transfers are running late | Ongoing |
|
Aug 14, 2023
07:05 AM EDT
|
Major | Your bank transfer may be later than usual | Ongoing |
|
Jun 12, 2023
10:30 AM EDT
|
Minor | Intermittent issues processing online payments | Ongoing |
|
May 16, 2023
06:46 AM EDT
|
Minor | Transaction data in the app | Ongoing |
|
May 16, 2023
04:55 AM EDT
|
Major | Transaction issues | Ongoing |
|
May 10, 2023
04:22 AM EDT
|
Minor | Bank transfers are running late | Ongoing |
It won't let me type the long number in the the box
Payment sense 3g card machine slow and not working. Northern Ireland.
Card machine is down. Payment not going through
I have not Recieved my funds for Fri.21/03&Sat.22/03/2025 yet!!!
Terminal not working, message on Terminal Check connection cable disconnected
Card readers still not processing since yesterday
Not connecting, payments time out
All transactions declined since 15.00 yesterday Friday. Cannot get anybody to answer phones. Very poor service.
card not getting authozised.
Still declining since yesterday
Declining again, ridiculous
Transactions still being declined
Declining all transactions again like yesterday
Constant MAC error on one terminal. Hit and miss on 3 others.
Machine keeps declining payments
Declining but people are still getting transactions on banking. Declining and disconnecting
No connection. Payments being declined
Payments won't connect to valitor and declining
Declining all transactions
Transactions taking over 2 mins to process and then being declined
transcations being declined
No connection on machines and declining all payments in multiple branches :(
Card Machines not working
I am not receiving the email to log into paymentsense
Payement machine is redialling twice before it is successfuly processing payments. Therefore taking twice as long
Payments stuck at connecting to fdms since 2pm then not authorized Hope working tomorrow morning as busy
Not processing transactions
Cannot connect to fdms Cannot take payments
Transactions not updating since 3pm on dashboard. Wired terminal not connecting. Wireless authorising payments but not showing on dashboard.
Not going through either says unable to connect from Pin or "not authorised" we are in London if anyone else is concerned. I believe its server side so you cant do much till Payment sense look into it.
Payments not showing in transactions since 3 pm in scotland
Card readers not working in Garforth West Yorkshire
Not working just saying connecting to via network cable and then not authorising
Not connecting to payment sense but internet still on at my end
Pe30 5eu the London porterhouse. Payment sense is down
I am getting a PinPadError Exception HHP/1.1 404 not found message - i cannot take payments
Our card machine is not working and hasn't been all day. The till is linked up to the card machine so we aren't able to take card payments
Yeah , ours are working now, thankfully. Eventhough day nearly over.
The card machines we have are now working again may be worth rebooting them if you are still having issues
Not taking payments. Since when we opened at 5am it's been down. This is ridiculous it's been nearly 9hrs where we have had to try cash only and it is so hard in today's society.
ive been trying to take payments unsucessfully for nearly 5 hours!! and theyt say its a minor outage,poor updates f the same statement and dont answer the customer helpline!
its down for over 4 hours
No connection available at all. Not taking payments
Can’t take payment as it says there is no connection, even though WiFi speed is fine and it has strong signal strength
Terminal not taking payments
Declining customer payments and trouble connecting
Card transactions are not going through
No transactions are going through
Card machines not processing payments, not a wifi issue.
System losing connection, therefore payments cannot go through
The card terminals are not working
Credit cards down today in all my businesses
Card machine no working
Slow slow, service then card is being rejected.
Can’t take card payments with the terminal
Unable to take shop card payments
payments not going through
Cannot take card payments
no machines taking payments
Unable to process sales. Connection not made.
| Component | Status |
|---|---|
| Card machines | OK |
| Authorisation gateway | OK |
| Transfers | OK |
| Paymentsense app and account | OK |
| Billing | OK |
| Integrations | OK |
| Customer support | OK |
| Online Payments | OK |
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SlimPay
Payment processing service offering online payments, card machines, a secure authorization gateway, and an app for managing transactions and billing with customer support.
Monitoring Paymentsense since April 2024
Tracking 8 Paymentsense services and regions
1 incident in 2025
Number of Incidents
0 issues
Last incident
219 days ago
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Paymentsense isn't down. You can check Paymentsense status and incident details on the top of the page. IsDown continuously monitors Paymentsense official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Paymentsense is currently operational. You can check Paymentsense status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Paymentsense being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Paymentsense official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Paymentsense last outage was on September 12, 2024 with the title "Transactions down?"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Paymentsense and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Paymentsense is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Paymentsense's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Paymentsense with maximum flexibility
IsDown monitors Paymentsense for major outages. A major outage is when Paymentsense experiences a critical issue that severely affects one or more services/regions. When Paymentsense marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Paymentsense status page for minor outages. A minor outage is when Paymentsense experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Paymentsense status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Paymentsense publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Paymentsense and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Paymentsense and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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