What is Paymentsense current status?

Paymentsense is currently operational. You can check Paymentsense status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is Paymentsense down today?

Paymentsense was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Paymentsense status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Paymentsense outages, issues and problems' at the top of the page.

When was the last Paymentsense outage?

Paymentsense last outage was on September 12, 2024 with the title "Transactions down?"

How to monitor or check Paymentsense status?

You can use IsDown service or go to Paymentsense official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Paymentsense is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Paymentsense has issues. Paymentsense official status page might also offer notification options such as email, SMS, or Slack.

Is Paymentsense Down? Check Paymentsense status and current outages

Paymentsense incident history

IsDown has tracked 52 incidents since started monitoring Paymentsense downtimes in April 2024. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

Sep 12 2024

Transactions down?

8 months ago · lasted about 8 hours

We're aware of an issue with a third party which is preventing some Paymentsense customers from transacting. We’re working on it urgently to get everything back up and running. Sorry for the inconvenience.
Jul 19 2024

Global IT Outage not affecting Paymentsense services

10 months ago · lasted about 10 hours

We’re aware of an external issue that is causing global IT outages. This issue is not currently impacting Paymentsense. You can still take payments as usual. If this issue is impacting your ePos provider and is preventing you from taking payment...
Oct 09 2023

Bank transfers are running late

over 1 year ago · ongoing

We’re aware that there has been a delay in the transfer of some customers' card takings. Our team is working with our partners to try to resolve this and get funds out as quickly as possible. We'll update this page with any updates.
Apr 2024 ...

IsDown started monitoring Paymentsense status

We've tracked and collected 52 incidents since started monitoring Paymentsense status

Paymentsense user-reported issues in the last 24 hours

This chart displays the number of user-reported Paymentsense problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about Paymentsense issues

N

Nerupana

13 days ago

Card machine is down. Payment not going through
A

Anoushiravan

about 2 months ago

I have not Recieved my funds for Fri.21/03&Sat.22/03/2025 yet!!!
G

Graham

about 2 months ago

Terminal not working, message on Terminal Check connection cable disconnected
A

Alex

2 months ago

Card readers still not processing since yesterday
D

Declan

2 months ago

Not connecting, payments time out
J

Jim

2 months ago

All transactions declined since 15.00 yesterday Friday. Cannot get anybody to answer phones. Very poor service.
S

Suresh

2 months ago

card not getting authozised.
K

Kelly

2 months ago

Still declining since yesterday
A

Anonymous

2 months ago

Declining again, ridiculous
E

Ed

2 months ago

Transactions still being declined
A

Anonymous

2 months ago

Declining all transactions again like yesterday
B

ben

2 months ago

Constant MAC error on one terminal. Hit and miss on 3 others.
R

R

2 months ago

Machine keeps declining payments
A

Alex

2 months ago

Declining but people are still getting transactions on banking. Declining and disconnecting
S

Shez

2 months ago

No connection. Payments being declined
M

Marieanne

2 months ago

Payments won't connect to valitor and declining
A

Anonymous

2 months ago

Declining all transactions
E

Ed

2 months ago

Transactions taking over 2 mins to process and then being declined
T

Tom

2 months ago

transcations being declined
A

Aoibhe

2 months ago

No connection on machines and declining all payments in multiple branches :(
L

Lyndsey

2 months ago

Card Machines not working
M

maria

3 months ago

I am not receiving the email to log into paymentsense
K

Kal

4 months ago

Payement machine is redialling twice before it is successfuly processing payments. Therefore taking twice as long
M

Mark

4 months ago

Payments stuck at connecting to fdms since 2pm then not authorized Hope working tomorrow morning as busy
S

Steve

4 months ago

Not processing transactions
S

Shez

4 months ago

Cannot connect to fdms Cannot take payments
A

Ahmed

4 months ago

Transactions not updating since 3pm on dashboard. Wired terminal not connecting. Wireless authorising payments but not showing on dashboard.
S

samir

4 months ago

Not going through either says unable to connect from Pin or "not authorised" we are in London if anyone else is concerned. I believe its server side so you cant do much till Payment sense look into it.
N

Nutshell

4 months ago

Payments not showing in transactions since 3 pm in scotland
C

Claire

4 months ago

Card readers not working in Garforth West Yorkshire
B

Bero

4 months ago

Not working just saying connecting to via network cable and then not authorising
D

Diane

4 months ago

Not connecting to payment sense but internet still on at my end
K

Kat

8 months ago

Pe30 5eu the London porterhouse. Payment sense is down
G

Gavin

8 months ago

I am getting a PinPadError Exception HHP/1.1 404 not found message - i cannot take payments
J

Jessica

8 months ago

Our card machine is not working and hasn't been all day. The till is linked up to the card machine so we aren't able to take card payments
M

Mark

8 months ago

Yeah , ours are working now, thankfully. Eventhough day nearly over.
S

Sarah

8 months ago

The card machines we have are now working again may be worth rebooting them if you are still having issues
M

Mark

8 months ago

Not taking payments. Since when we opened at 5am it's been down. This is ridiculous it's been nearly 9hrs where we have had to try cash only and it is so hard in today's society.
R

Rick

8 months ago

ive been trying to take payments unsucessfully for nearly 5 hours!! and theyt say its a minor outage,poor updates f the same statement and dont answer the customer helpline!
S

shauna

8 months ago

its down for over 4 hours
P

Philip

8 months ago

No connection available at all. Not taking payments
A

Antony

8 months ago

Can’t take payment as it says there is no connection, even though WiFi speed is fine and it has strong signal strength
R

Rosemary

8 months ago

Terminal not taking payments
D

Dan

8 months ago

Declining customer payments and trouble connecting
H

Hassan

8 months ago

Card transactions are not going through
M

Macaulay

8 months ago

No transactions are going through
M

Maria

8 months ago

Card machines not processing payments, not a wifi issue.
K

Kathryn

8 months ago

System losing connection, therefore payments cannot go through
F

Fumiko

8 months ago

The card terminals are not working
A

Anne

8 months ago

Credit cards down today in all my businesses
S

Sweetlime

8 months ago

Card machine no working
G

G

8 months ago

Slow slow, service then card is being rejected.
L

Lucy

8 months ago

Can’t take card payments with the terminal
C

Caroline

8 months ago

Unable to take shop card payments
C

colin

8 months ago

payments not going through
J

Julia

8 months ago

Cannot take card payments
B

ben

8 months ago

no machines taking payments
T

Tony

8 months ago

Unable to process sales. Connection not made.
P

Peter

8 months ago

no payments are going through The card machines won't connect.
A

Andrew

8 months ago

Not connected not able to take card payments...

Paymentsense outages in the last 30 days

Number of Incidents

0 issues

Last incident

66 days ago

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Check Paymentsense components, services, or regions current status in real-time

Card machines

Authorisation gateway

Transfers

Paymentsense app and account

Having problems with Paymentsense? What can you do?

First, stay calm.
- We know it's stressful when Paymentsense is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact of the Paymentsense outage
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Paymentsense already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Paymentsense status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Paymentsense is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Did Paymentsense recover?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
- Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about Paymentsense status changes?

IsDown offers an easy way to monitor Paymentsense with maximum flexibility

Major Outages Notifications

IsDown monitors Paymentsense for major outages. A major outage is when Paymentsense experiences a critical issue that severely affects one or more services/regions. When Paymentsense marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Paymentsense status page for minor outages. A minor outage is when Paymentsense experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Paymentsense status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Paymentsense publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Paymentsense and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Paymentsense and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.