Is Paymentsense Down? Check the current Paymentsense status

Paymentsense is operational

Updated a few minutes ago

Paymentsense not working for you?

Monitoring Paymentsense since April 2024. Learn more

Monitoring 8 Paymentsense services and regions

1 incident in 2025

Current Paymentsense official ongoing incidents

No incidents reported in Paymentsense's status page

IsDown pulls data from Paymentsense's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Paymentsense issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Paymentsense problems

  • A

    Alex

    4 days ago

    Card readers still not processing since yesterday

  • D

    Declan

    4 days ago

    Not connecting, payments time out

  • J

    Jim

    4 days ago

    All transactions declined since 15.00 yesterday Friday. Cannot get anybody to answer phones. Very poor service.

  • S

    Suresh

    4 days ago

    card not getting authozised.

  • K

    Kelly

    4 days ago

    Still declining since yesterday

  • A

    Anonymous

    4 days ago

    Declining again, ridiculous

  • E

    Ed

    4 days ago

    Transactions still being declined

  • A

    Anonymous

    4 days ago

    Declining all transactions again like yesterday

  • B

    ben

    4 days ago

    Constant MAC error on one terminal. Hit and miss on 3 others.

  • R

    R

    4 days ago

    Machine keeps declining payments

  • A

    Alex

    4 days ago

    Declining but people are still getting transactions on banking. Declining and disconnecting

  • S

    Shez

    4 days ago

    No connection. Payments being declined

  • M

    Marieanne

    4 days ago

    Payments won't connect to valitor and declining

  • A

    Anonymous

    4 days ago

    Declining all transactions

  • E

    Ed

    4 days ago

    Transactions taking over 2 mins to process and then being declined

  • T

    Tom

    4 days ago

    transcations being declined

  • A

    Aoibhe

    4 days ago

    No connection on machines and declining all payments in multiple branches :(

  • L

    Lyndsey

    4 days ago

    Card Machines not working

  • M

    maria

    23 days ago

    I am not receiving the email to log into paymentsense

  • K

    Kal

    about 1 month ago

    Payement machine is redialling twice before it is successfuly processing payments. Therefore taking twice as long

  • M

    Mark

    about 1 month ago

    Payments stuck at connecting to fdms since 2pm then not authorized Hope working tomorrow morning as busy

  • S

    Steve

    about 1 month ago

    Not processing transactions

  • S

    Shez

    about 1 month ago

    Cannot connect to fdms Cannot take payments

  • A

    Ahmed

    about 1 month ago

    Transactions not updating since 3pm on dashboard. Wired terminal not connecting. Wireless authorising payments but not showing on dashboard.

  • S

    samir

    about 1 month ago

    Not going through either says unable to connect from Pin or "not authorised" we are in London if anyone else is concerned. I believe its server side so you cant do much till Payment sense look into it.

  • N

    Nutshell

    about 1 month ago

    Payments not showing in transactions since 3 pm in scotland

  • C

    Claire

    about 1 month ago

    Card readers not working in Garforth West Yorkshire

  • B

    Bero

    about 1 month ago

    Not working just saying connecting to via network cable and then not authorising

  • D

    Diane

    about 1 month ago

    Not connecting to payment sense but internet still on at my end

  • K

    Kat

    5 months ago

    Pe30 5eu the London porterhouse. Payment sense is down

  • G

    Gavin

    6 months ago

    I am getting a PinPadError Exception HHP/1.1 404 not found message - i cannot take payments

  • J

    Jessica

    6 months ago

    Our card machine is not working and hasn't been all day. The till is linked up to the card machine so we aren't able to take card payments

  • M

    Mark

    6 months ago

    Yeah , ours are working now, thankfully. Eventhough day nearly over.

  • S

    Sarah

    6 months ago

    The card machines we have are now working again may be worth rebooting them if you are still having issues

  • M

    Mark

    6 months ago

    Not taking payments. Since when we opened at 5am it's been down. This is ridiculous it's been nearly 9hrs where we have had to try cash only and it is so hard in today's society.

  • R

    Rick

    6 months ago

    ive been trying to take payments unsucessfully for nearly 5 hours!! and theyt say its a minor outage,poor updates f the same statement and dont answer the customer helpline!

  • S

    shauna

    6 months ago

    its down for over 4 hours

  • P

    Philip

    6 months ago

    No connection available at all. Not taking payments

  • A

    Antony

    6 months ago

    Can’t take payment as it says there is no connection, even though WiFi speed is fine and it has strong signal strength

  • R

    Rosemary

    6 months ago

    Terminal not taking payments

  • D

    Dan

    6 months ago

    Declining customer payments and trouble connecting

  • H

    Hassan

    6 months ago

    Card transactions are not going through

  • M

    Macaulay

    6 months ago

    No transactions are going through

  • M

    Maria

    6 months ago

    Card machines not processing payments, not a wifi issue.

  • K

    Kathryn

    6 months ago

    System losing connection, therefore payments cannot go through

  • F

    Fumiko

    6 months ago

    The card terminals are not working

  • A

    Anne

    6 months ago

    Credit cards down today in all my businesses

  • S

    Sweetlime

    6 months ago

    Card machine no working

  • G

    G

    6 months ago

    Slow slow, service then card is being rejected.

  • L

    Lucy

    6 months ago

    Can’t take card payments with the terminal

  • C

    Caroline

    6 months ago

    Unable to take shop card payments

  • C

    colin

    6 months ago

    payments not going through

  • J

    Julia

    6 months ago

    Cannot take card payments

  • B

    ben

    6 months ago

    no machines taking payments

  • T

    Tony

    6 months ago

    Unable to process sales. Connection not made.

  • P

    Peter

    6 months ago

    no payments are going through The card machines won't connect.

  • A

    Andrew

    6 months ago

    Not connected not able to take card payments...

  • K

    Kandiah

    6 months ago

    Couldn’t process the card payments

  • A

    Ash

    6 months ago

    Wont take payment through the machine

  • R

    Richard

    6 months ago

    Card machine is not working

Paymentsense outage history

IsDown has tracked 52 incidents since started monitoring Paymentsense status in April 2024.

  • Sep 12 2024

    6 months ago · lasted about 8 hours

    We're aware of an issue with a third party which is preventing some Paymentsense customers from transacting. We’re working on it urgently to get everything back up and running. Sorry for the inconvenience. More details

  • Jul 19 2024

    8 months ago · lasted about 10 hours

    We’re aware of an external issue that is causing global IT outages. This issue is not currently impacting Paymentsense. You can still take payments as usual. If this issue is impacting your ePos provider and is preventing you from taking payment... More details

  • Oct 09 2023

    over 1 year ago · ongoing

    We’re aware that there has been a delay in the transfer of some customers' card takings. Our team is working with our partners to try to resolve this and get funds out as quickly as possible. We'll update this page with any updates. More details

  • Apr 2024 ...
    IsDown started monitoring Paymentsense status

    We've tracked and collected 52 incidents since started monitoring Paymentsense status

Sign up and check all outage history

Paymentsense outages in the last 30 days

Number of Incidents

0 issues

Last incident

5 days ago

Having problems with Paymentsense? What can you do?

  1. First, stay calm.

    • We know it's stressful when Paymentsense is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Paymentsense already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Paymentsense status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Paymentsense is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Paymentsense status changes

IsDown offers an easy way to monitor Paymentsense with maximum flexibility

Major Outages Notifications

IsDown monitors Paymentsense for major outages. A major outage is when Paymentsense experiences a critical issue that severely affects one or more services/regions. When Paymentsense marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Paymentsense status page for minor outages. A minor outage is when Paymentsense experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Paymentsense status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Paymentsense publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Paymentsense and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Paymentsense and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Paymentsense down today?

Paymentsense isn't down. You can check Paymentsense status and incident details on the top of the page. IsDown continuously monitors Paymentsense official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Paymentsense status?

Paymentsense is currently operational. You can check Paymentsense status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Paymentsense outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Paymentsense slow today?

Currently there's no report of Paymentsense being slow. Check on the top of the page if there are any reported problems by other users.

How are Paymentsense outages detected?

IsDown monitors the Paymentsense official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Paymentsense outage?

Paymentsense last outage was on September 12, 2024 with the title "Transactions down?"

Paymentsense not working for you? How do I know if Paymentsense is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Paymentsense status and outages?
Why use IsDown to monitor Paymentsense instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Paymentsense and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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