Outage in Bluefin

Sporadic Interruption

Resolved Minor

July 19, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected sporadic service interruptions when processing transactions. Our team of engineers are currently investigating the root cause of the problems and working to minimize impact. Please check back here for further updates. We apologize for the inconvenience and we thank you for your patience.

Components affected

Bluefin CardConex

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/19/2024 07:38AM

Service has been fully restored. Thank you for your patience.

MONITORING almost 2 years ago - at 07/19/2024 07:07AM

Our team of engineers have implemented a fix and we are monitoring the results. We apologize for the inconvenience and we thank you for your patience.

IDENTIFIED almost 2 years ago - at 07/19/2024 06:39AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 07/19/2024 05:39AM

Latest Bluefin outages

Service Issue ShieldConex Tulsa Transaction - about 1 month ago

Customer Funding Advisory – Federal Reserve - about 2 months ago

Service Issue - 3 months ago

3rd Party Incident - 3 months ago

Customer Funding Advisory – Processor - 3 months ago

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