Outage in Bluefin
Phone System Outage
Resolved MinorIncident Report
We want to inform you that our phone system provider is currently experiencing a widespread service disruption affecting both inbound and outbound calling.
This issue stems from a Core Voice incident on their end, and unfortunately, it is also impacting our internal operations—many of our team members are unable to make or receive calls at this time.
The provider has identified the root cause and is actively working to deploy a fix to restore service as soon as possible. As of now, there is no available workaround.
In the meantime, you can still reach us via email:
- Technical Support: techsupport@bluefin.com
- Customer Service: service@bluefin.com
We understand the inconvenience this may cause and sincerely appreciate your patience and understanding while the issue is being resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 08/06/2025 01:15AM
This incident has been resolved.
MONITORING
10 months ago - at 08/05/2025 10:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 08/05/2025 09:32PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 08/05/2025 09:32PM
We want to inform you that our phone system provider is currently experiencing a widespread service disruption affecting both inbound and outbound calling.
This issue stems from a Core Voice incident on their end, and unfortunately, it is also impacting our internal operations—many of our team members are unable to make or receive calls at this time.
The provider has identified the root cause and is actively working to deploy a fix to restore service as soon as possible. As of now, there is no available workaround.
In the meantime, you can still reach us via email:
- Technical Support: techsupport@bluefin.com
- Customer Service: service@bluefin.com
We understand the inconvenience this may cause and sincerely appreciate your patience and understanding while the issue is being resolved.
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