Outage in Bluefin

Payconex Processing issue

Resolved Minor
September 12, 2025 - Started 9 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating reports of an issue on the Payconex platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.
Components affected
Bluefin PayConex
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/12/2025 08:38PM

This incident has been resolved.

MONITORING 9 days ago - at 09/12/2025 07:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 09/12/2025 03:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 days ago - at 09/12/2025 02:16PM

We are investigating reports of an issue on the Payconex platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.

Latest Bluefin outages

Processing issue - 27 days ago
3rd Party Incident - about 1 month ago
Potential Service Interruption - about 2 months ago
Phone System Outage - about 2 months ago

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