Outage in Bluefin

Payconex Processing issue

Resolved Minor
September 12, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating reports of an issue on the Payconex platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.
Components affected
Bluefin PayConex

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/12/2025 08:38PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/12/2025 07:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/12/2025 03:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 09/12/2025 02:16PM

We are investigating reports of an issue on the Payconex platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.

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