Outage in Bluefin

Phone System

Resolved Major
October 15, 2025 - Started 20 days ago - Lasted about 6 hours
Official incident page

Incident Report

We want to inform you that our phone system provider is currently experiencing a service disruption affecting both inbound and outbound calling. In the meantime, you can still reach us via email: - Technical Support: techsupport@bluefin.com - Customer Service: service@bluefin.com We understand the inconvenience this may cause and sincerely appreciate your patience and understanding while the issue is being resolved.
Components affected
Bluefin US

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 10/15/2025 10:58PM

Update - All Systems Operational

INVESTIGATING 20 days ago - at 10/15/2025 08:00PM

Update - The service provider's technical team is still continuing to restore full functionality. We will provide further updates as we receive them.

INVESTIGATING 20 days ago - at 10/15/2025 07:04PM

Update - The service provider's technical team is continuing to restore full functionality. We will provide further updates as we receive them.

INVESTIGATING 20 days ago - at 10/15/2025 06:19PM

Update - The incident management team continues to investigate the issue as a top priority.

INVESTIGATING 20 days ago - at 10/15/2025 05:10PM

We want to inform you that our phone system provider is currently experiencing a service disruption affecting both inbound and outbound calling.

In the meantime, you can still reach us via email:
- Technical Support: techsupport@bluefin.com
- Customer Service: service@bluefin.com

We understand the inconvenience this may cause and sincerely appreciate your patience and understanding while the issue is being resolved.

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