Outage in Bluefin

Intermittent Interruption

Resolved Major

January 21, 2026 - Started 24 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified intermittent service disruptions through Cybersource, a third-party provider. Our engineering team is actively investigating the root cause and working to mitigate any impact. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Components affected

Bluefin Decryptx

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 01/21/2026 07:04PM

This incident has been resolved.

MONITORING 24 days ago - at 01/21/2026 06:11PM

Cybersource, a third party provider has now mitigated the issue that has caused failed transactions and we are monitoring closely to ensure the issue is resolved.

INVESTIGATING 24 days ago - at 01/21/2026 05:59PM

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