Outage in Bluefin

Customer Funding Advisory – Processor

Resolved Minor

January 26, 2026 - Started 3 months ago - Lasted 2 days
Official incident page

Incident Report

Bluefin has been informed by Elavon that settlement activity has been delayed for merchants processing with Elavon. https://status.elavon.com/issues/697780f110bdfb715d5dc44c Bluefin will provide additional updates as they are received. We apologize for the inconvenience and appreciate your patience.

Components affected

Bluefin PayConex

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/28/2026 12:40PM

This incident has been resolved.

MONITORING 3 months ago - at 01/27/2026 05:39PM

Elavon have resolved the issues. Affected customers may see see funding delayed by up to 24 hours as transactions Finalize.

MONITORING 3 months ago - at 01/27/2026 10:23AM

Elavon has informed us that a solution has been successfully implemented. Our team is actively monitoring the outcomes to ensure that the fix is effective and that everything is functioning as intended. We appreciate your patience during this process.

INVESTIGATING 3 months ago - at 01/26/2026 10:52PM

Elavon are continuing to investigate the issue.

INVESTIGATING 3 months ago - at 01/26/2026 05:09PM

Bluefin has been informed by Elavon that settlement activity has been delayed for merchants processing with Elavon.
https://status.elavon.com/issues/697780f110bdfb715d5dc44c

Bluefin will provide additional updates as they are received. We apologize for the inconvenience and appreciate your patience.

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