Outage in BlueJeans

Connectivity Issues

Resolved Minor

May 11, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating reports of customers receiving error messages when joining a set of meetings.

Components affected

BlueJeans Meetings

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/11/2023 03:16PM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/11/2023 03:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 05/11/2023 02:37PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 05/11/2023 02:26PM

We are currently investigating reports of customers receiving error messages when joining a set of meetings.

Latest BlueJeans outages

BJN Service Sunsetting - 10 months ago

Room System & PSTN Call failures - about 1 year ago

Degraded Audio Issues - about 1 year ago

France PSTN numbers - over 1 year ago

Room System Joining Issues in EMEA region - over 1 year ago

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