Outage in BlueJeans

Audio/video and video share failures on Events

Resolved Minor
August 02, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an intermittent issue with audio and video not working for the presenters on regular Events platform. We recommend affected presenters to join as moderators which can help mitigate this issue. We are also investigating issue with the video share feature on regular Events.
Components affected
BlueJeans Events
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/02/2023 04:20PM

This incident has been resolved.

MONITORING about 2 years ago - at 08/02/2023 04:08PM

Issue has been resolved. Team is verifying small set of past events that happened today, to avoid any future issues with those events.

MONITORING about 2 years ago - at 08/02/2023 01:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 08/02/2023 01:46PM

We are currently investigating an intermittent issue with audio and video not working for the presenters on regular Events platform. We recommend affected presenters to join as moderators which can help mitigate this issue.
We are also investigating issue with the video share feature on regular Events.

Latest BlueJeans outages

BJN Service Sunsetting - over 1 year ago
Room System & PSTN Call failures - almost 2 years ago
Degraded Audio Issues - almost 2 years ago
France PSTN numbers - about 2 years ago
Room System Joining Issues in EMEA region - about 2 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook