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Outage in BlueVolt

API service is returning errors for some users

Resolved Major
February 17, 2023 - Started about 3 years ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating the issue. Some integrations that rely on data via API calls may be affected.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/20/2023 04:58PM

After observing no issues over the weekend, we are marking this issue as resolved. API is working as expected.

MONITORING about 3 years ago - at 02/17/2023 11:36PM

A fix has been implemented and the API is working as usual. We will monitor the service over the weekend before marking as resolved.

IDENTIFIED about 3 years ago - at 02/17/2023 07:23PM

We've identified the cause of the issue and are working to deploy a fix.

INVESTIGATING about 3 years ago - at 02/17/2023 07:06PM

We are currently investigating the issue. Some integrations that rely on data via API calls may be affected.

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