We have confirmed the resolution of the issue impacting booking confirmations for GetYourGuide.
GetYourGuide has re-confirmed all bookings affected by this incident, where possible.
We appreciate your patience while we addressed this.
The issue has been resolved, and new bookings are now coming through from GetYourGuide. We’re collaborating with GetYourGuide to reprocess any bookings or changes that previously failed.
The issue has been identified and resolved. We are currently reviewing data to ensure that no bookings were missed or left unconfirmed during the incident.
We are aware of an issue preventing bookings from GetYourGuide from being confirmed. Our team is investigating this as a high priority.
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