Outage in Bold Commerce

Bold Store Locator front-end not loading for some users

Resolved Minor
October 20, 2022 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Some merchants utilizing Bold Store Locator are experiencing errors when attempting to load the front end of the application. We are continuing to investigate internally and with our partners on a solution to this issue. Further status updates will be posted as they become available.
Components affected
Bold Commerce Bold Store Locator
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/20/2022 08:19PM

A fix has been implemented and no further errors have been recorded so far. We are continuing to monitor and test to ensure there are no further recurrences of the front-end issues.

INVESTIGATING about 2 years ago - at 10/20/2022 05:32PM

Some merchants utilizing Bold Store Locator are experiencing errors when attempting to load the front end of the application.
We are continuing to investigate internally and with our partners on a solution to this issue.

Further status updates will be posted as they become available.

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