Outage in Bolt

Partial Outage for Payment Processor Cybersource

Resolved Major
April 05, 2024 - Started 9 months ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Bolt status page and multiple sources to provide up-to-date information. Check back with us for the latest Bolt uptime status.

Outage Details

Bolt is tracking an issue with one of our payment processing partners, Cybersource. During this period, Bolt merchants using Cybersource to process payments may see authorization failures. We will update this incident as we get more information. If you have any questions or concerns, reach out at support.bolt.com.
Components affected
Bolt Payment Processing
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/05/2024 10:38PM

The Cybersource payment authorization errors have been resolved. Merchants processing payments via Cybersource should not experience any further issues.

If you have any questions or concerns, reach out at support.bolt.com.

MONITORING 9 months ago - at 04/05/2024 08:49PM

We are seeing an increase in successful payment authorizations for Cybersource merchants. We will continue to monitor this and will provide another update shortly.

If you have any questions or concerns, reach out at support.bolt.com.

IDENTIFIED 9 months ago - at 04/05/2024 08:02PM

Bolt is tracking an issue with one of our payment processing partners, Cybersource. During this period, Bolt merchants using Cybersource to process payments may see authorization failures.

We will update this incident as we get more information.

If you have any questions or concerns, reach out at support.bolt.com.

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