Outage in Bolt

Radial Authorizations Failing

Resolved Major
May 21, 2024 - Started over 1 year ago - Lasted about 9 hours
Official incident page

Incident Report

Bolt is aware of an issue impacting the third party payment processor, Radial. Merchants using Radial for payments will see failed authorizations. Bolt is monitoring the issue closely. For any questions or concerns, please reach out to Radial directly.
Components affected
Bolt Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/21/2024 02:59PM

This issue is now resolved.

IDENTIFIED over 1 year ago - at 05/21/2024 06:09AM

Bolt is aware of an issue impacting the third party payment processor, Radial. Merchants using Radial for payments will see failed authorizations. Bolt is monitoring the issue closely. For any questions or concerns, please reach out to Radial directly.

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