Outage in Bonterra & NGP VAN
Issue accessing some NGP VAN Products
Resolved MinorIncident Report
Summary AI Generated
Between approximately 2:48 PM and 4:58 PM ET, some users were unable to access certain NGP VAN products, affecting the EveryAction and NGP VAN platforms. The issue was mitigated by 3:15 PM ET and fully resolved within roughly 2.2 hours. No further issues were reported after resolution.
We are currently investigating an issue that is preventing some users from accessing some NGP VAN Products. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/07/2026 08:58PM
The earlier issue is resolved, we are continuing to monitor for any further issues.
MONITORING
7 days ago - at 10/07/2026 07:19PM
As of 3:15 PM ET, we have mitigated the earlier issue that prevented some users from accessing some NGP VAN Products. We are continuing to monitor for any further issues.
INVESTIGATING
7 days ago - at 10/07/2026 06:48PM
We are currently investigating an issue that is preventing some users from accessing some NGP VAN Products. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
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