Outage in Bonterra & NGP
Network for Good: Users Experiencing Login Issues
Resolved MajorIncident Report
We are currently investigating a login issue impacting specific users. This is a top priority and we are working on remediating the issue as soon as possible. Please monitor this page for further updates.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 05/29/2026 05:59PM
This incident has been resolved.
MONITORING
12 days ago - at 05/29/2026 04:05PM
The needed fix has been implemented and tested. The issue has been resolved, but we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
IDENTIFIED
12 days ago - at 05/29/2026 03:18PM
We have identified the root cause of the login issue and we are currently working on a solution. This remains a top priority and expect to have resolution as soon as possible. Please monitor this page for further updates.
INVESTIGATING
12 days ago - at 05/29/2026 02:39PM
We are currently investigating a login issue impacting specific users. This is a top priority and we are working on remediating the issue as soon as possible. Please monitor this page for further updates.
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