Outage in Bonterra & NGP
CyberGrants Degraded Performance (Errors)
Resolved MinorIncident Report
We are aware of an issue affecting areas of the CyberGrants platform. Some users are experiencing errors when accessing certain features. Our team is actively investigating and working to resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 07/13/2026 07:03PM
This incident has been resolved.
MONITORING
20 days ago - at 07/13/2026 04:47PM
CyberGrants is back online and we have completed testing. At this time, they system is performing as expected, but we will continue to monitor closely to ensure there is no regression.
INVESTIGATING
20 days ago - at 07/13/2026 04:32PM
CyberGrants is currently offline. We are actively restarting the system which should take approximately 20 minutes. We apologize for the inconvenience and appreciate your patience as we work to address this priority issue.
We will provide our next status update at approximately 1:00 PM ET.
INVESTIGATING
20 days ago - at 07/13/2026 04:02PM
We are in the process of taking CyberGrants offline. It has been slightly delayed, but the downtime should begin within the next 30 minutes. Thank you for your continued patience.
We will provide our next status update at approximately 12:30 PM ET.
INVESTIGATING
20 days ago - at 07/13/2026 03:31PM
We are actively exploring a few options to remediate the issue that is impacting current CyberGrants performance. We are engaged with our external partner Oracle for support, but we are also going to restart specific CyberGrants components that is going to require CyberGrants to be offline. Within the next 30 minutes, CyberGrants will be offline for approximately 20 minutes. We apologize for the inconvenience and appreciate your patience as we work to address this priority issue.
INVESTIGATING
20 days ago - at 07/13/2026 03:01PM
We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
INVESTIGATING
20 days ago - at 07/13/2026 02:31PM
We are continuing to investigate this issue as a top priority. Please continue to monitor this page for further updates.
INVESTIGATING
20 days ago - at 07/13/2026 02:00PM
We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
INVESTIGATING
20 days ago - at 07/13/2026 01:30PM
We are continuing to investigate this issue as a top priority. Please continue to monitor this page for further updates.
INVESTIGATING
20 days ago - at 07/13/2026 01:00PM
We are actively investigating this issue as a top priority. Please continue to monitor this page for further updates.
INVESTIGATING
20 days ago - at 07/13/2026 12:32PM
We are continuing to investigate this issue with the highest priority.
INVESTIGATING
20 days ago - at 07/13/2026 12:02PM
We are aware of an issue affecting areas of the CyberGrants platform. Some users are experiencing errors when accessing certain features. Our team is actively investigating and working to resolve the issue.
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