Outage in Boostlingo
Investigating reports of long wait times and disconnections of on-demand calls on the US server.
Resolved MinorIncident Report
We are investigating reports of calls failing to connect after long wait times or disconnecting unexpectedly across our US server. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Components affected
Boostlingo Twilio Voice, North America Boostlingo Boostllingo Voice IVR Boostlingo On-Demand Boostlingo Network Traversal Service Boostlingo Speech Recognition Boostlingo SIP ProxyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/02/2026 06:21PM
Our team has concluded monitoring and confirmed that all calls are routing as expected with no unexpected increases to wait time. We will follow-up in the next 48 hours with a root cause analysis.
MONITORING
3 days ago - at 10/02/2026 04:26PM
Our team took additional steps to mitigate issues related to connection time. We are continuing to monitor the fixes. At this time we are not seeing any degradation with routing or connections.
IDENTIFIED
3 days ago - at 10/02/2026 02:11PM
Our team has identified issues and taken mitigation steps. We have seen improvements in call connections and decreases in wait times. Our team will continue to monitor.
INVESTIGATING
3 days ago - at 10/02/2026 01:47PM
We are investigating reports of calls failing to connect after long wait times or disconnecting unexpectedly across our US server. We will follow up with additional information here as soon as we have it. Please subscribe to ensure you receive updates as soon as they are available.
Latest Boostlingo outages
Connectivity Issues across EU & UK Servers - 3 months ago
Reports of slow loading web pages and intermittent connection issues across all servers. - 4 months ago
Investigating increase in call failure across US server. - 8 months ago
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