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Outage in Boulevard

An issue with a third-party service with some emails being marked as spam

Resolved Minor
March 24, 2025 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing a service interruption due to an issue with a third-party service with some emails being marked as spam for Gmail users. They are currently working with Google to resolve them. We apologize for any disruption and will provide an update soon.
Components affected
Boulevard Dashboard Boulevard Professional App

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/25/2025 03:21AM

The third-party service confirmed that the issue has been resolved.

MONITORING about 1 year ago - at 03/24/2025 11:30PM

The third-party service confirmed that a fix had been deployed to address Gmail recipient emails being sent to spam. They are actively monitoring the progress, and additional updates will be provided once they fully resolve the issue.

INVESTIGATING about 1 year ago - at 03/24/2025 10:09PM

We are currently experiencing a service interruption due to an issue with a third-party service with some emails being marked as spam for Gmail users. They are currently working with Google to resolve them. We apologize for any disruption and will provide an update soon.

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