Outage in Boulevard
Gratuity On Zero-Dollar Transactions
Resolved MinorIncident Report
We are currently investigating an issue affecting gratuity payments on zero-dollar transactions. In some cases, the gratuity may not be properly captured. We will provide an update shortly.
Components affected
Boulevard DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/27/2025 04:05PM
We believe the fix has resolved the issue affecting gratuity payments on zero-dollar transactions, and no further issues have been reported. We apologize for any inconvenience.
MONITORING
11 months ago - at 05/24/2025 06:50PM
We have deployed a fix to resolve the issue that was previously affecting gratuity payments on zero-dollar transactions. Gratuities should now be working properly in all cases, but we are monitoring to ensure the issue is fully resolved.
INVESTIGATING
11 months ago - at 05/24/2025 05:10PM
We are currently investigating an issue affecting gratuity payments on zero-dollar transactions. In some cases, the gratuity may not be properly captured. We will provide an update shortly.
Latest Boulevard outages
Forms and Checkout Issues - 9 days ago
Beta Reports Not Loading - about 1 month ago
Forms Unavailable - about 1 month ago
Unable to checkout or add payment for online booking - about 2 months ago
Unable to Login into Dashboard - 3 months ago
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