Outage in Boulevard

Unable to Access Dashboard

Resolved Major
December 18, 2025 - Started about 22 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing an issue where some customers are unable to access the Dashboard. We are currently investigating and will provide an update as soon as possible.
Components affected
Boulevard Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 12/19/2025 12:58AM

The incident is fully resolved and dashboard login's are now successful

MONITORING about 21 hours ago - at 12/18/2025 11:12PM

Service has been restored, and successful logins are being reported. We are still investigating the cause of the issue. We will provide another update once we confirm the incident is fully resolved.

INVESTIGATING about 21 hours ago - at 12/18/2025 11:02PM

We are receiving some reports that some customers have been able to successfully log in. We are still actively investigating and will provide an update as soon as possible.

INVESTIGATING about 22 hours ago - at 12/18/2025 10:13PM

We are experiencing an issue where some customers are unable to access the Dashboard. We are currently investigating and will provide an update as soon as possible.

source IsDown Possible Outage Indicated by User Reports Reports started 14 minutes before official outage was reported

Latest Boulevard outages

Intermittent Issues with the Duo - 24 days ago
Degradation in webhook and notification performance - about 1 month ago
Increased Duo Errors - about 2 months ago
Degraded system performance - 2 months ago
Delay with staff notifications - 3 months ago

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