Outage in Brandfolder

Dashboards and template creation failing

Resolved Major
April 04, 2025 - Started 27 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating some customer reports of Dashboards failing to load. We will continue to provide frequent updates as we work towards resolution.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/05/2025 12:49AM

This incident has been resolved.

MONITORING 27 days ago - at 04/04/2025 10:43PM

We have identified the issue and taken action to resolve. We will continue to provide frequent updates as we work towards resolution.

IDENTIFIED 27 days ago - at 04/04/2025 10:27PM

There are some customer reports of Dashboards failing to load. Additionally, Control Center provisioning and template creation may fail when dashboards are included. We've identified the cause and will continue to provide frequent updates as we work towards resolution.

INVESTIGATING 27 days ago - at 04/04/2025 10:04PM

We are currently investigating some customer reports of Dashboards failing to load. We will continue to provide frequent updates as we work towards resolution.

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