Brandfolder status updated a few minutes ago
Brandfolder is working normally
This chart shows the number of user-reported issues for Brandfolder service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Brandfolder is down. The map shows recent Brandfolder outages from around the world.
Brandfolder Outage MapIn the last 90 days, Brandfolder had 6 incidents (4 major outages and 2 minor incidents) with a median duration of 2 hours 34 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Brandfolder status history below. IsDown detects when Brandfolder is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating errors when accessing and loading the Smartsheet application. Our team is fu...
|
Jan 18, 2026 at 05:09 AM UTC
|
42 minutes |
|
We are investigating issues with requests to generate documents impacting Document Generation Aut...
|
Dec 04, 2025 at 06:55 PM UTC
|
about 3 hours |
|
We are investigating an issue with emails not being delivered from Smartsheet. This is impacting ...
|
Dec 02, 2025 at 02:35 PM UTC
|
about 4 hours |
|
We are currently investigating some customer reports of not receiving one-time passcodes or passw...
|
Nov 11, 2025 at 12:19 AM UTC
|
about 1 hour |
|
We are aware of connection issues with https://help.smartsheet.com/. Please use https://supportpo...
|
Oct 29, 2025 at 09:17 PM UTC
|
about 3 hours |
|
We are currently investigating some customer reports of an Authentication error with Microsoft du...
|
Oct 29, 2025 at 04:56 PM UTC
|
about 9 hours |
|
We’re investigating reports of customers experiencing issues with emails sent through SendGrid, i...
|
Oct 27, 2025 at 12:51 PM UTC
|
about 2 hours |
|
We’re currently experiencing an issue with the Smartsheet application. We apologize for the incon...
|
Oct 20, 2025 at 09:53 AM UTC
|
about 16 hours |
|
We are investigating reports that customers are seeing the “This action has been disabled. Contac...
|
Oct 14, 2025 at 04:39 PM UTC
|
about 5 hours |
|
We are currently investigating reports of issues affecting attachment uploads through WorkApps. O...
|
Oct 10, 2025 at 12:28 AM UTC
|
about 7 hours |
Check if any Brandfolder component is down. View the current status of 6 services and regions.
| Component | Status |
|---|---|
| Asset Storage | OK |
| Asset Upload - SFTP | OK |
| Asset Upload - UI | OK |
| Core Application | OK |
| Notifications | OK |
| Smart CDN - Fastly | OK |
IsDown has monitored Brandfolder continuously since March 2023, tracking this Digital Assets for 3 years. Over that time, we've documented 48 outages and incidents, averaging 1.4 per month. When Brandfolder goes down, incidents typically resolve within 188 minutes based on historical data.
We monitor Brandfolder's official status page across 98 components organized into 6 groups. IsDown interprets Brandfolder statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Brandfolder is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Brandfolder status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Brandfolder's status page every few minutes, across all 98 components. We combine official status data with user reports to detect when Brandfolder is down, often before the vendor announces it.
When Brandfolder status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Brandfolder official status page for major/minor outages or downtimes. A major outage is when Brandfolder experiences a critical issue that severely affects one or more services/regions. A minor incident is when Brandfolder experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Brandfolder outage, we send you an alert and update your dashboard and status page.
Brandfolder and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Brandfolder status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Brandfolder publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Brandfolder and all their 98 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Brandfolder is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Brandfolder health alongside all your other vendors in a single view.
Get notified when Brandfolder is down. Filter by severity to skip noise.
Route Brandfolder outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Brandfolder service status with your team or customers on a branded page.
Looking for Brandfolder outage alerts like Downdetector? IsDown monitors Brandfolder's official status page for verified incident data, not just user reports. Know exactly when Brandfolder is down, which components are affected, and when service health is restored. Here's why official Brandfolder status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Brandfolder status page monitoring. Know when Brandfolder is down with real time incident details. | ||
| Monitor 5,450+ services including Brandfolder in a single dashboard. | ||
| Instant Brandfolder outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Brandfolder official status plus user reports for early outage detection. | ||
| Maintenance feed for Brandfolder | ||
| Granular alerts filtering by Brandfolder components and regions. |
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Brandfolder isn't down. You can check Brandfolder status and incident details on the top of the page. IsDown continuously monitors Brandfolder official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Brandfolder is currently operational. You can check Brandfolder status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Brandfolder being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Brandfolder official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Brandfolder last outage was on January 18, 2026 with the title "Errors Accessing Smartsheet"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Brandfolder and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Brandfolder is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Brandfolder's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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