Introducing IsDown MCP

We're excited to announce a new way to interact with IsDown: the MCP Server. Now you can query your monitoring data directly from AI assistants like Claude.

What is MCP?

MCP (Model Context Protocol) is an open standard that allows AI assistants to securely connect to external data sources. Think of it as giving your AI assistant direct access to your IsDown monitoring data—no more switching tabs to check service status.

How does it work?

Once configured, you can ask your AI assistant natural language questions about your monitored services:

• "What services are currently experiencing issues?"
• "Show me recent incidents for AWS"
• "What's the status of my production board?"
• "Are there any major outages affecting my services right now?"

The AI assistant connects to IsDown via MCP and retrieves real-time data from your account, giving you instant answers without leaving your workflow.

Available Tools

The MCP Server provides six read-only tools:

Tool	Description
list_services	List all services you are monitoring
get_service_status	Get the current status of a specific service
search_services	Search for services by name
list_incidents	List incidents with filtering options
get_incident	Get detailed incident information
list_boards	List your status boards

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Use Cases

During Incident Response

You're debugging a production issue at 2 AM. Instead of opening multiple browser tabs, simply ask: "Are any of our critical services experiencing issues right now?" Get immediate context on whether the problem is internal or caused by an external dependency.

Customer Support Triage

A customer reports that payments aren't working. Before diving into logs, ask: "What's the status of Stripe?" Instantly know if you're dealing with an upstream issue or something in your own system.

Morning Status Checks

Start your day with: "Give me a summary of any incidents from the last 24 hours." Get a quick briefing on what happened overnight without clicking through dashboards.

On-Call Handoffs

When handing off on-call duties, ask: "What ongoing incidents should I be aware of?" Get caught up instantly on any active situations affecting your monitored services.

Getting Started

Setting up the MCP Server takes just a few minutes:

1. Contact us to enable MCP access for your organization ( Currently only available for Enterprise customers. Customers in the business plan can have a free trial for 14 days ).
2. Generate an API key from your IsDown dashboard
3. Configure your AI assistant (we support Claude Desktop out of the box)
4. Start asking questions!

Check out our complete setup guide for detailed instructions.

Why This Matters

During an incident, every second counts. Instead of switching between tabs to check service status, you can now get instant context about what's happening across your monitored services while staying in your workflow.

Imagine being in the middle of debugging an issue and simply asking: "Is AWS experiencing any problems right now?" and getting an immediate, accurate answer.

What's Next?

This is just the beginning. We're planning to add more tools in future updates: - Component-level status checks - Historical data analysis

Want to try it out? Schedule a demo with our team to learn more about MCP Server and our Enterprise plan.