Outage in Brandfolder
Errors Accessing Smartsheet
Resolved MajorIncident Report
We are investigating errors when accessing and loading the Smartsheet application. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 01/18/2026 05:36AM
Core Application functionality has been fully restored and is operating normally. The incident is now resolved.
MONITORING
1 day ago - at 01/18/2026 05:26AM
We are observing stability being restored for the Core Application. We are continuing to monitor it closely to confirm full service stability.
INVESTIGATING
1 day ago - at 01/18/2026 05:09AM
We are investigating errors when accessing and loading the Smartsheet application. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Latest Brandfolder outages
Document Generation Request Delays - about 2 months ago
Investigating Emails From Smartsheet Not Delivered - about 2 months ago
A few Smartsheet services are not sending out emails - 2 months ago
help.smartsheet.com connectivity errors. - 3 months ago
Investigating errors using Login with Microsoft - 3 months ago
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