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Outage in Brandfolder

User & Group Management

Resolved Major
March 24, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating blank results showing on User & Group Management pages in Admin Center. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 03/24/2026 06:30PM

This incident has been resolved.

MONITORING 2 days ago - at 03/24/2026 04:08PM

We are observing stability being restored for the User & Group Management pages in Admin Center. A page refresh or clearing of cache from this page from your browser might be necessary for full resolution. We are continuing to monitor it closely to confirm full service stability.

IDENTIFIED 2 days ago - at 03/24/2026 04:07PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 03/24/2026 03:16PM

We are investigating blank results showing on User & Group Management pages in Admin Center. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

Latest Brandfolder outages

Form Submissions issue - 23 days ago
Brandfolder Monthly Reports Delayed - 27 days ago
PROD-AU home not loading - about 1 month ago
Resource Management Advanced reports failing to create and refresh. - about 1 month ago
Proof links returning a blank screen - about 1 month ago

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