Outage in Brandfolder
Attachments Disabled Message
Resolved MajorIncident Report
We are investigating reports that customers are seeing the “This action has been disabled. Contact your System Admin for details.” message when attempting to access sheet attachments. We will update this status message as our investigation progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 10/14/2025 09:10PM
This incident has been resolved.
MONITORING
12 days ago - at 10/14/2025 05:10PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 days ago - at 10/14/2025 04:39PM
We are investigating reports that customers are seeing the “This action has been disabled. Contact your System Admin for details.” message when attempting to access sheet attachments. We will update this status message as our investigation progresses.
Latest Brandfolder outages
Investigating Connectivity Issue Due to AWS outage - 7 days ago
Issues Uploading Attachments Through WorkApps - 17 days ago
Sheet Loading and Saving - about 2 months ago
Data Shuttle - 2 months ago
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