Outage in Brandfolder
Investigating
Resolved MajorIncident Report
We are investigating slowness and timeout errors in Smartsheet, impacting sheets, premium apps, connectors, and API. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/30/2026 05:41PM
This incident has been resolved.
MONITORING
3 days ago - at 07/30/2026 03:42PM
We are continuing to monitor for any further issues.
MONITORING
3 days ago - at 07/30/2026 03:40PM
We are observing stability being restored for Smartsheet, Premium Apps, Connectors, and API. We are continuing to monitor it closely to confirm full service stability. We will provide an update once resolution is confirmed.
IDENTIFIED
3 days ago - at 07/30/2026 03:26PM
We have identified the issue responsible for the Smartsheet slowness and timeout issue and are implementing a fix. We will provide frequent updates until we reach a monitoring status.
INVESTIGATING
3 days ago - at 07/30/2026 02:54PM
We are investigating slowness and timeout errors in Smartsheet, impacting sheets, premium apps, connectors, and API. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
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