Outage in Brandwatch

Consumer Research - Platform Temporarily Down

Resolved Major
March 13, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an outage affecting Brandwatch Consumer Research. Our engineers are actively investigating the issue and working diligently to restore full functionality as soon as possible. We understand the importance of this platform for your research and analytics needs and sincerely apologize for any inconvenience this may cause. Thank you for your patience and understanding while we work to resolve this issue.
Components affected
Brandwatch Consumer Research Application
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/13/2025 10:49AM

The temporary outage affecting Brandwatch Consumer Research has now been resolved. Our engineers have identified and fixed the issue, and the platform is fully operational again.

We appreciate your patience and understanding during this time.

INVESTIGATING 3 months ago - at 03/13/2025 10:23AM

We are currently experiencing an outage affecting Brandwatch Consumer Research. Our engineers are actively investigating the issue and working diligently to restore full functionality as soon as possible.

We understand the importance of this platform for your research and analytics needs and sincerely apologize for any inconvenience this may cause.

Thank you for your patience and understanding while we work to resolve this issue.

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