Outage in Brandwatch
Consumer Research - Backfill Issues Affecting Some Clients
Resolved MinorIncident Report
We are currently investigating an issue impacting data backfill for a subset of clients in Brandwatch.
Our team has identified irregularities causing delays and incomplete historical data population in certain dashboards and queries.
We are actively working to resolve the problem and restore full backfill functionality as quickly as possible. We will provide further updates as soon as more information becomes available.
Components affected
Brandwatch Data CollectionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/13/2026 02:41PM
This incident has been resolved.
MONITORING
6 days ago - at 04/13/2026 11:14AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 04/13/2026 10:41AM
We are currently investigating an issue impacting data backfill for a subset of clients in Brandwatch.
Our team has identified irregularities causing delays and incomplete historical data population in certain dashboards and queries.
We are actively working to resolve the problem and restore full backfill functionality as quickly as possible. We will provide further updates as soon as more information becomes available.
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